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Being Indispensable

Being Indispensable is a podcast for Executive Assistants. It's about the mindset shift required to form a true partnership with your executive but it's also about never losing sight of the fact that we are human beings not human doings and we need to be kind to ourselves and focus on progress over perfection. Join Liz as she explores the skills and leadership development required to build a true partnership with your executive.
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May 8, 2019

In this episode Liz shares the four step approach outlined by Kathi Elster and Katherine Crowley in their brilliant book "Working With You Is Killing Me" to disconnect yourself from the emotions of difficult situations and confrontations. This technique highlights why Emotional Intelligence as a blanket term actually consists of four parts and self awareness and self management are two that are bought into play in this technique and topic.

Resources mentioned in the episode are:

https://hbr.org/2017/12/how-to-control-your-emotions-during-a-difficult-conversation

Daniel Goleman, author of Emotional Intelligence

 

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