Episode #40 of Being Indispensable shines a light on two Executive Assistants (or Administrative Assistants as they are known in the USA) who work at Nvidia in Santa Clara, California.
The company description on Wikipedia summarises them as follows:
Nvidia Corporation is an American technology company based in Santa Clara, California. It designs graphics processing units for the gaming and professional markets, as well as system on a chip units for the mobile computing and automotive market.
In simple language, they have designed a really fast chip that until recently was well know amongst gamers because of it's speed. With the increasing requirement for faster processing in enterprise computing as well as the wave of Artificial Intelligence that is building, they are gaining interest and attention for the potential the chips have in these areas. In the same way as we used to think of "Intel Inside" for personal computing, it's now becoming "Nvidia Inside" in the enterprise space.
Carla Dutra and Cid Dias are two of many Administrative Assistants at Nvidia. They kindly agreed to speak to me during their lunch hour and in the interviews they share how they came to Nvidia, who they support and some of the reality of their day to day role.
The gold in these conversations is that Carla and Cid epitomise the concept of the EA or AA as brand ambassador. Their genuine enthusiasm for their role and the organisation, their warmth and generosity made a wonderful impression on me and this typifies how they show up in their roles. This is one of the values that Executive Assistants bring to their organisation. They are often the first impression of the company and the interaction they have with people has the power to make or break a person's perception of their company. All credit goes to these two ladies for the way they conduct themselves and for demonstrating this essential trait of indispensable assistants.
For more information on the Executive Assistant as ambassador read this post from Office Dynamics website.
Carla and Cid are both on LinkedIn.