A common problem for EAs (and in fact common to most of us) is struggling to communicate effectively in crunch moments.
When it comes to tackling a tricky situation that requires you to speak up, how many times do you find yourself
-Avoiding the issue hoping it will go away?
-Having the difficult conversation and then it getting out of hand?
Episodes where I’ve discussed tackling uncomfortable conversations include:
#55 How To Approach Difficult Conversations - Steps for Executive Assistants
#18 Why Executive Assistants Need To Get Comfortable With Uncomfortable Conversations
#85 POWER Skills for Indispensable Assistants: Communication Skills
In this episode I share two strategies you can use to PLAN your approach to tricky conversations.
I’ve created a download that you can access by going to https://thelinchpinassistant.ac-page.com/episode-113-download-two-strategies-for-preparing-for-a-difficult-conversation
You can find more information on the SBI framework here:
https://www.mindtools.com/pages/article/situation-behavior-impact-feedback.htm
You can read more about Petrea King's approach here:
https://www.flyingsolo.com.au/live-smarter/make-difficult-conversations-easier
To register for my free webinar "The ONE Thing You Need To Be Indispensable" go to https://bit.ly/theonethingwebinar
I came up with the concept of My Value Star™ when I was post breast cancer, struggling with a lack of confidence and self belief.
In Chapter 11 of my book “Coming Home from Breastcancerville" I talk about my 'career wilderness years' after having children and how I lost touch with what made me invaluable as an employee.
Somehow it took hitting rock bottom due to breast cancer treatment and recovery for me to look at myself differently. Despite feeling lost and unsure of anything I doodled this five-pointed star and identified five qualities that spoke to my value.
That five-pointed star was the first step in me reinventing myself and rebuilding my confidence and self belief.
In this episode I share how My Value Star came about, why I encourage you to spend some time reflecting on your own virtues and I have created a free workbook to help step you through this process.
You can find the free workbook here: https://bit.ly/yourvaluestar
In this episode I also mention a free webinar I am running on Wednesday 2nd September at midday (AEST). To register go here:
Resources mentioned in this episode
Rosanne Badowski book on Managing Up: https://myeacareer.com/resources/managing-up-how-to-forge-an-effective-relationship-with-those-above-you/
Episode 32 Build A Strategic Partnership With Your Executive https://myeacareer.com/podcasts/building-a-strategic-partnership-with-your-executive/
Episode 57 Five Tips To Help Executive Assistants Manage Up https://myeacareer.com/podcasts/five-tips-to-help-executive-assistants-manage-up/
Episode 64 Indispensable Skills - Managing Your Manager https://myeacareer.com/podcasts/indispensable-skills-managing-your-manager/
Is your self-worth as an Executive Assistant driven by activity or output?
An output is something you do. An outcome is something that happens as a consequence of something that you do.
This episode came about because so many EAs I have been training and coaching are struggling with the feeling that because they're not 'seen' working remotely they are not feeling as sure about the value they're delivering.
EAs may not generate outcomes as a general rule but their output does. Getting clear on the connection between outputs and the outcome they're tied to is a valuable way of building confidence and self-worth but also articulating your value to your manager.
Get the download for the episode at https://bit.ly/outputsnotactivity
Secure your invitation to join the Empowered Assistant Collective when the doors open in early September by registering at bit.ly/empoweredea