Ursula Kohler understands just how vital an effective EA can be for their manager and their organisation. As the founder and MD of Capital EA, Ursula is a leader and advocate for upskilling and training EAs in Australia so that they can cultivate a "can do" solution focussed attitude.
It was an honour to interview Ursula for the podcast. It is a 'high-water' mark for me as a host to feature someone of Ursula's calibre. Both in terms of what she delivered as an EA herself and in terms of what she delivers as a provider of training, mentoring and coaching to EAs around Australia.
Connect with Ursula and Capital EA here:
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Learn more about the Lead EA Network:
- How Ursula identified her strengths early in life
While our emotions have evolved to help us, there are times when our emotional responses no longer serve us for a variety of reasons. Unwanted emotional triggers can range from being a minor nuisance, to in some instances, leading us towards behavior we may later regret.
I like to say we are human beings, not human doings. Assistants are required to give and receive feedback.
Being able to stay 'above the line' in terms of our thinking and behaviour is a key part of being able to Assist With Impact.
Understanding the six triggers that can get in the way of us being able to engage with people in a healthy and productive way is an essential part of knowing yourself.
In this episode I share:
- six emotional triggers that can be at play in our relationships
- how awareness of these triggers can help us avoid an Amygdala Hijack (what happens when emotion takes over and our lizard brain fires up)
- why this self awareness is important
I hope you enjoy the episode.
Connect with me on Instagram or LinkedIn to stay in touch.