Being Indispensable

Being Indispensable is a podcast for Executive Assistants. It's about the mindset shift required to form a true partnership with your executive but it's also about never losing sight of the fact that we are human beings not human doings and we need to be kind to ourselves and focus on progress over perfection. Join Liz as she explores the skills and leadership development required to build a true partnership with your executive.
RSS Feed Subscribe in Apple Podcasts
Being Indispensable





All Episodes
Now displaying: Page 1
Sep 21, 2020

Padraig O'Sullivan or Pod as he is known was the business leader I supported in my role as an Executive Assistant. He was a mentor and informal coach to me and I consider myself fortunate to have come into his orbit. 

Pod’s reputation as a leading leadership advisor and Top Teaming expert has been established with over 20 years leadership and coaching experience encompassing Australia, Asia, Europe, South America and the Middle East. He has been labeled “one of Asia’s top leadership experts” and is author of the award-winning series of International books “Foreigner In Charge: Success strategies for expat leaders”.

In this episode (Part 2 of the interview) we discuss…

  1. How he sees the strategic value of the EA in enabling the leader to operate at a higher level
  2. The importance of leading from where you are and the concept of self-leadership
  3. 2 reasons he sees that EAs are ineffective
  4. Why he believes it is an extraordinarily important role
  5. Why radical candour with your boss is something that EAs should strive for.

Connect with Pod on LinkedIn


Podcast is “The Leadership Diet” find it in your favourite podcast app

Sep 15, 2020

Padraig O'Sullivan or Pod as he is known was the business leader I supported in my role as an Executive Assistant. He was a mentor and informal coach to me and I consider myself fortunate to have come into his orbit. 

Pod’s reputation as a leading leadership advisor and Top Teaming expert has been established with over 20 years leadership and coaching experience encompassing Australia, Asia, Europe, South America and the Middle East. He has been labeled “one of Asia’s top leadership experts” and is author of the award-winning series of International books “Foreigner In Charge: Success strategies for expat leaders”.

What you’ll learn in Part 1 of my interview with Pod includes:

  1. What makes a leader more impactful
  2. The importance of learning from each step on your career climbing frame
  3. The importance of finding the commonalities and connecting the dots so you can be clear about your strengths and when you’re really in flow
  4. How he helps leaders be better leaders
  5. How he feels about leaders who have chosen not to have an EA
  6. How he engages the leaders’ EAs in the 360 process and why
  7. The one thing he believes gets in the way of an effective EA/leader relationship
  8. How curiosity is key



Podcast is “The Leadership Diet” find it in your favorite podcast app

Sep 8, 2020

Robin Sharma is the author of The Leader Who Had No Title and in this episode I share his recommendations on how to lead from where you are and four things you can do NOW to build your leadership skills and the perception of you as a leader.

Watch the video of Robin discussing these concepts here:

To find out more about Robin Sharma and this book head to his website

Learn more about My EA Career at

Sep 2, 2020

Catching listeners up on the content of a free webinar I delivered today sharing the ONE thing I believe we truly need in order to be indispensable.

Unfortunately the recording of the webinar is only available to those who registered prior to the event. But the video and slide deck will be available to members of the Empowered Assistant Collective. 

The doors to founding members are now open. If you'd like to see what it's all about and consider if it's right for you, head over to


Aug 24, 2020

A common problem for EAs (and in fact common to most of us) is struggling to communicate effectively in crunch moments.

When it comes to tackling a tricky situation that requires you to speak up, how many times do you find yourself

-Avoiding the issue hoping it will go away?

-Having the difficult conversation and then it getting out of hand?

Episodes where I’ve discussed tackling uncomfortable conversations include:

#55 How To Approach Difficult Conversations - Steps for Executive Assistants

#18 Why Executive Assistants Need To Get Comfortable With Uncomfortable Conversations

#85 POWER Skills for Indispensable Assistants: Communication Skills

In this episode I share two strategies you can use to PLAN your approach to tricky conversations.

I’ve created a download that you can access by going to

You can find more information on the SBI framework here:

You can read more about Petrea King's approach here:

To register for my free webinar "The ONE Thing You Need To Be Indispensable" go to


Aug 18, 2020

I came up with the concept of My Value Star™ when I was post breast cancer, struggling with a lack of confidence and self belief.

In Chapter 11 of my book “Coming Home from Breastcancerville" I talk about my 'career wilderness years' after having children and how I lost touch with what made me invaluable as an employee.

Somehow it took hitting rock bottom due to breast cancer treatment and recovery for me to look at myself differently. Despite feeling lost and unsure of anything I doodled this five-pointed star and identified five qualities that spoke to my value.

That five-pointed star was the first step in me reinventing myself and rebuilding my confidence and self belief.

In this episode I share how My Value Star came about, why I encourage you to spend some time reflecting on your own virtues and I have created a free workbook to help step you through this process.

You can find the free workbook here:

In this episode I also mention a free webinar I am running on Wednesday 2nd September at midday (AEST). To register go here:

Aug 3, 2020

Is your self-worth as an Executive Assistant driven by activity or output? 

An output is something you do. An outcome is something that happens as a consequence of something that you do.

This episode came about because so many EAs I have been training and coaching are struggling with the feeling that because they're not 'seen' working remotely they are not feeling as sure about the value they're delivering.

EAs may not generate outcomes as a general rule but their output does. Getting clear on the connection between outputs and the outcome they're tied to is a valuable way of building confidence and self-worth but also articulating your value to your manager.

Get the download for the episode at

Secure your invitation to join the Empowered Assistant Collective when the doors open in early September by registering at



Jul 27, 2020

In this interview with Mike Van Vliet we discussed the important terminology that EAs need to understand and the various sources of information that provide insight into how projects are travelling.

We also discussed the different project management methodologies that EAs may come across and how they differ. 

Finally we talked through ways that EAs can support their manager and influence the project management process. 


Jul 22, 2020

In this week's episode Liz shares a couple of bits of news and also an article that might resonate with you exploring the topic of burnout. 

You can find the blog post by Bonnie Low-Kramen here or cut and paste the URL:

Join the list to hear when the Empowered Assistant Collective doors will open at:

You can listen to my fun episode featuring my daughter Kate here:




Jul 13, 2020

A solo episode ruminating on a blog post that I wrote about EAs adopting what I call a Slinky Mindset.

Read the blog post here

I've written another post about the way Slinky's can also get tangled up. For Executive Assistants it happens when they're trying to manage unrealistic expectations!

Read the blog post here 

Jul 6, 2020

In this episode Liz is sharing the projects she's working on including a new membership for EAs called The Empowered Assistant Academy.

Register your details so you can be the first to know when the doors open.

Find out more about the coaching, training and speaking we offer at My EA Career. 

Jun 23, 2020

Mentoring is one of the most valuable things you can undertake. In this episode Liz shares her advice for finding a mentor and the key elements that need to exist for it to be a worthwhile experience for both mentor and mentee.

Jun 15, 2020

I prescribe to the view that respect cannot be demanded, it must be earned. Thinking that you "deserve" respect is a path to unhappiness and frustration. Instead, I recommend taking a proactive approach to earning respect that is based on the elements of my Knowing Assistant Framework:

- Knowing yourself

- Knowing your Power Skills

- Knowing your job

- Knowing your boss

- Knowing your organisation

You can read more about the Knowing Assistant Framework on my website

In this episode I share 3 strategies for building respect that I've read about in a brilliant book by Peggy Vasquez "Not Just An Admin". I can highly recommend picking up a copy of this excellent personal development resource.

I also mention Lois P. Frankel's book "Nice Girls Still Don't Get The Corner Office".

Jun 1, 2020

Executive Assistants that I coach and mentor struggle with the feeling of not being in control. What I find is that it's not just a case of 'too much work' or 'not enough support'. When we feel overwhelmed or frazzled there are both internal and external factors at work. 

So I've created a workbook that steps you through identifying the inner and outer elements that are in play when you feel like you're really kicking goals (and when you're not).

You can download it at





May 19, 2020

As you support your managers and colleagues, families and friends during Covid-19 it's important to support yourself. In particular, your immune system.

Ange Sinclair, otherwise known as the Digestive Detective is a qualified naturopath and specialises in helping people improve their gut health which leads to improvements in other areas of wellbeing.

Ange left the corporate world and pursued study to gain qualifications in Western Herbal Medicine, Nutritional Medicine, Naturopathy and Aromatherapy and runs a thriving health practice in Sydney, Australia.

She understands the pain and discomfort that poor digestion can cause and in this episode she shares her top tips for the small things you can do that will support and supercharge your immune system.

Ange has also provided a brilliant download that can be accessed here:

Find out more about Ange at

I loved speaking to Ange and found her advice practical and realistic. I hope you enjoy our chat.


May 11, 2020

As I celebrate the milestone of making it to 100 episodes I am looking back at my most downloaded episodes and re-releasing them for those of you who are new to the podcast and haven't scrolled all the way back through the previous episodes available in your podcast listening app of choice.

Episode 5 was all about the results of a LinkedIn survey I ran asking EAs what was the ONE word they wanted to show up as in their role/workplace....spoiler alert, indispensable was the top word! Listen in to hear what the other words were. 

I also share in this episode the research and thinking of Amy Cuddy who has written a book on the topic of Presence, guessed it, Presence.

You can find Amy Cuddy's TED talk here if you're interested in learning more about her story.

May 4, 2020

A solo episode celebrating 100 episodes of the podcast. Celebrating you, the lovely listener. Celebrating me for sticking with this project and celebrating serendipity for the turn of events that guided me to the role of Executive Assistant and in turn inspired me to start a podcast in the first place.

Thank you for listening and for all of your support for what I do.

If you're interested in my book you can find details at

Orders within Australia can be made via the website and via Amazon for outside Australia. 

Apr 27, 2020

Linda Emslie escaped the corporate rat-race and embraced a new career as a Transformation and Wellbeing specialist running her business Lovlali and using Reiki and massage to help her clients manage high stress loads, chronic pain or illness and multiple responsibilities. 

In this episode Linda shares some simple practises that will help you manage the stress and anxiety of the Covid-19 lockdown and virtual work environment and ensure that you are supporting your nervous system and doing the things that will help you stay well.

Connect with Linda via her website 

Apr 20, 2020

In this solo episode I share with you the reasons behind my announcement that I am rebranding the business side of Being Indispensable under the banner My EA Career. 

Learn more about my approach to Executive Assistant training and development at


Apr 13, 2020

Throughout her career, Michelle Broadbent has been the eyes and ears for intrapreneurs and entrepreneurs across an array of industries. She has helped business owners build and diversify, increase their profits and transform their lives. In other words she has been a Linchpin assistant delivering tangible business results.

Her clients describe her as "calm, centred and utterly unflappable" and say she is "the engine room" in their business. Wow! She is absolutely the person people love having in their corner and whether you are working with an intrapreneur (ie someone inside a large organisation) or see yourself building your own Virtual Assistant business in the future support solopreneurs and entrepreneurs, you can learn something from listening to Michelle talk about what she does and how she does it. 

To find out more about Michelle, go to her website

Connect with Michelle on Instagram at

Connect with Michelle on LinkedIn at

Learn more about Liz at

Apr 6, 2020

A bit of fun with my daughter who is self-isolating at home during her first year at university.

She is sharing a home office with me and so has been listening to me conduct interviews and decided she needed to have her moment in the podcast limelight (it's been a long time coming).

We hope you enjoy it x

Mar 31, 2020

For many of us the Covid-19 pandemic will mean the first time we're working from home. Presenting your best self online in whatever virtual setting you find yourself is important to managing the perception of your boss and co workers as well as other key stakeholders.

This weeks episode is an interview with Kaye Ure from Styling Individuals. We cover Kaye's tops for setting up a physical environment to ensure you look professional on screen and she also shares tips for how to adjust your clothing and makeup for a virtual context.

Kaye has an offer at the moment for individuals that want to work with her 1:1 to set themselves up for success. Contact her at for more information.

Connect with Kaye on Instagram as well to see how she works with clients and ensures they look great and feel confident.

Mar 23, 2020

Today's episode is an interview with Michelle Bowditch from Door20A.

Michelle is a Sydney based tech lover, tech educator and advocate for the EA profession and is the perfect person to interview to understand how you can leverage technology and set yourself up for success working remotely.

Michelle's top tips discussed in this episode:

1. App - Tom the Grizzly Bear (search for Bear Focus Timer in app store)

2. Take a photo of your OFFICE environment and replicate it at home as best you can

3. Don't set up in lounge or on dining table. Set up a dedicated space (ideally with natural light and a pleasing outlook)

4. Have back up communication platforms (ie if you use Zoom also have Skype, Messenger, Facetime or set up or Webinar Jam etc)

5. Take scheduled breaks and get out into the fresh air

6. Set up 'virtual coffee breaks'

7. Watch Michelle's '2 Minute Moves' video on Instagram

8. Send video messages to colleagues instead of just emailing and texting

If you need some support, take advantage of Michelle's tech audit ($99 for 1 hour consultation conducted via Zoom/Skype/Messenger etc)

Mar 16, 2020

In these times of volatility and uncertainty it can feel like we can't control anything. In this short episode I just wanted to encourage you that your mindset matters SO much right now. We can't control what is happening but we can control how we react to it.

Remember, you are the boss of your own mind and looking after your own mental and physical health is something you can and should do.

Sending you love and support during these trying times.

1 2 3 4 5 Next »