The day to day reality for Executive Assistants is that they are required to get stuff done with no formal authority to give them clout with the people that they need to engage in order to get that stuff done. Influencing without authority is what this is called.
In this episode Liz outlines the six principles of influence that Dr. Robert Cialdini outlined in his ground breaking book Influence: The Psychology of Persuasion. Understanding how to adapt all or some of these principles is something that Knowing Assistants invest the time to do.
You may never read this book cover to cover but understanding what he means by each of them can help you think about the way you can influence people to move them in the direction you want them to go.
I hope this episode is helpful.